At Active Recovery, we’re committed to giving every patient the time, attention, and one-on-one care they deserve. We know life in Hattiesburg can get busy, and sometimes things come up. When possible, we ask that you let us know in advance if you need to reschedule so we can continue serving our community with excellence.

• Cancellations: Please give us at least 24 hours’ notice if you need to cancel or reschedule an appointment.

• No-shows: Repeated no-shows without notice may result in a fee and removal from the schedule.

We allow a 10-minute grace period, but if you’re later than that, we may need to reschedule to protect your therapy time and the next patient’s session.
 

These guidelines aren’t meant to make things harder, they’re here to make sure you receive the highest quality of care. Your therapist sets aside this time just for you, and being on schedule helps us keep treatment plans consistent, personalized, and effective.

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We appreciate your cooperation and look forward to keeping Hattiesburg active in recovery and thriving in health!